IT Assessment

The objective of the IT Assessment is to take a high-level snapshot of your IT organization:

• Initiatives
• Goals
• Challenges with your management team and non management team
• Your environment: business supported, key business objectives, drivers, vendors/partners, customers and trends
• Your IT service delivery environment: services required to support the business, service objectives, and service level agreements (formal and informal). Includes services provided directly to your customers and other areas of the IT organization.
• Your overall IT environment: policies and procedures
• Your organization structure (issues and challenges)
• Pain points

Once the interviews and fact-finding has been completed, I will document my findings and provide recommendations for resolving these issues. This 5-20 day assessment (based on the size of your organization) is the foundation for building a ‘world-class’ organization. My approach (with industry credibility) allows me to establish key relationships for a better understanding of the most prevalent issues. Additional benefits to your organization are:

• Minimal drain on resources
  • 5-20 days maximum

  • 30-60 minute interviews with key management and individual contributors.
• Provide comparisons from over 350 assessments involving Fortune 500 and Global 2000 companies
• Facilitated by Harris Kern who has the in-depth IT, management and organization experience
• A report highlighting the most critical issues and the top recommendations
• Provide industry trends pros/cons in relation to your company’s mode of operation

For a 1-page summary of the assessment, click on the downloadable pdf file.

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			Building Professional Services The Sirens’ Song: A comprehensive guide to creating a professional services organization
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			IT Web Services A Roadmap for the Enterprise: Architectures, platforms, roles, business models, and deployment realities.
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			IT Production Services Building Competitive Advantage: Describes one of the most important functions of an IT infrastructure
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